Administrative Tasks

• Reconciliation Completion
• Updating session attendance
• Verifying/updating session times   
• Completing session surveys
• Pearl Profile Completion

Communications

Reporting Issues/changes

• Tech issues
• Schedule changes
• Responding to requests
• Session concerns

Attendance

Adherence to Attendance Policies

• Attends sessions on time
• Cancelations are kept to a minimum, if any
• Rescheduling sessions are kept to a minimum, if any 
• Completing sessions for the originally scheduled length (not going over time or leaving early)

Clients & A-HTS® Internal Feedback

• 1st Session follow-ups
• Client exit surveys
• Q/A Session reviews
• Tutor is receptive to feedback on delivering quality sessions

Miscellaneous Company Policies

• Camera use (for virtual sessions)
• Microphone use (for virtual sessions)
• Immediately greeting students upon classroom entry (for virtual sessions)
• Awareness of company policies
• Asks students questions that elicit thinking
• Guides students on “how to…” (does not give students answers to assignments)
• Preparedness w/alternative work (utilizing resources provided by A-HTS® or self sourced)

Competency

• Demonstrable subject skills/knowledge
• Ability to lead the session/student 
• Ability to troubleshoot issues
• Preparedness w/alternative work (utilizing resources provided by A-HTS® or self sourced)