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Privacy Policy - At-Home Tutoring Services

Privacy Policy:

At-Home Tutoring Services takes the security of your information seriously.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of your information, At-Home Tutoring Services has implemented numerous physical, electronic and administrative procedures to safeguard and secure the information we collect online. However, it is impossible for us to fully guarantee that these measures will prevent any or all unauthorized use of your information.

 

This Privacy Policy describes your privacy rights regarding our collection, use, storage, and protection of your personal information

Refund Policy: No Refunds or No Returns

Introduction

At At-Home Tutoring Services, we are committed to protecting the privacy and security of our students’ and their families’ information. This privacy policy outlines the measures we take to safeguard personal information, in compliance with the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), and other applicable privacy laws.

Information We Collect

We collect information that supports the educational and operational purposes of our tutoring services. This may include, but is not limited to:

  • Personal identification information (name, address, email, phone number)
  • Educational records (grades, coursework, testing results)
  • Billing and payment information
  • Interaction records from our sessions and communications

Use of Information

The information we collect is used solely for the following purposes:

  • Providing personalized tutoring services and support
  • Communicating with students and parents about educational opportunities and program updates
  • Managing workflows within our organization
  • Intracompany communication
  • Billing and payment processing
  • Improving our services and offerings

Sharing of Information

We adhere strictly to the requirements of FERPA and COPPA, ensuring that educational records and children’s information are handled with the utmost confidentiality and security. We do not share the personal information of our students or their families with any affiliated businesses or third parties. Additionally, we do not share phone numbers or other contact information without explicit opt-in consent from our users.

Data Security

We implement a range of security measures to protect the personal information we collect, including:

  • Secure servers and data encryption
  • Restricted access to personal information
  • Regular audits and assessments of our security practices

Children’s Privacy

In compliance with COPPA, we take extra precautions to protect the privacy of children under the age of 13. We do not collect personal information from children without obtaining verifiable consent from their parents or guardians.

Rights under FERPA

As provided by FERPA, parents and eligible students have the right to:

  • Inspect and review the student’s educational records
  • Request the amendment of the student’s educational records to ensure that they are not inaccurate, misleading, or otherwise in violation of the student’s privacy rights
  • Consent to disclosures of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without consent

Changes to This Policy

We reserve the right to update or change our privacy policy at any time. The latest version of our privacy policy will always be posted on our website. We encourage you to review our policy periodically to stay informed of any changes.

Contact Information

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at 1-844-572-2487.

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